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Orders
Below are some of are common questions about orders
How do I make a purchase?
You can either shop online on our website or Contact Us.
How do I know if my order is confirmed?
You will receive both an email and an SMS upon order confirmation. If you have any questions, Contact Us
Can I change my shipping address after my order is placed?
Certainly! You have the option to reach out to us either via email or through our WhatsApp number listed in the "Contact Us" section on our website.
When will my order get delivered?
Transit and delivery times may vary based on your location and the items ordered. The estimated delivery time is 10 working days.
How can I track my order?
Once your order is shipped, you will receive an email containing the tracking number and the service provider's details.
I have received a damaged product. What should I do?
If you receive a damaged product, please initiate a return or Contact Us within 24 to 48 hours of delivery, and we will resolve the issue to your satisfaction. Please ensure that the packaging of the received product is intact for return or replacement.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
The specifics vary based on the order amount and destination country. For more details, please contact our customer care team.
When will my order be shipped?
We will ship your order within 10–12 days and notify you once it has been dispatched.
What is your return policy?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it, complete with all original tags, and in an original, resalable condition. You’ll also need a receipt or proof of purchase.
To start a return, you can Contact Us.
How long will it take until I receive my order?
You can expect to receive your product within 10–12 days.